Ordering Instructions

The shop owner currently lives in Osaka and can help you purchase all kinds of Japanese products.
If you need our assistance in purchasing Japanese goods, please feel free to contact us via WhatsApp .

Payment method:
This online store currently only accepts the following payment methods:
Visa / Mastercard / American Express / UnionPay /Apple Pay/ Google Pay

Purchase process:
- The goods in the online store are divided into "Japanese spot goods" and "pre-order goods".
- Orders placed under the "Japan Spot Goods" category are generally expected to ship within 2 weeks.
- For "Pre-orders", please contact us via WhatsApp to confirm before placing an order, as procurement takes time or suppliers may be out of stock.
- All items are non-refundable and non-exchangeable once purchased.
- If the item is out of stock, the deposit or amount already paid will be fully refunded.

Pickup process:
- Our store generally uses SF Express for shipping.
- We will notify you by email after shipping and provide a tracking number.
Free shipping on orders over $1000.
Please provide us with your SF Express address, recipient's name, and phone number to ensure that the package is received correctly.
- Our Hong Kong partner is located in Kwai Hing. If you require face-to-face delivery, please contact us in advance via WhatsApp to arrange it.